We strive to fulfill and ship online orders quickly, but it may take up to 1-2 business days.
Shipping costs for both USPS and UPS have gone up significantly since January 2021. As a result we have had to change our Free Shipping threshold.
Due to issues with international overseas packages we only ship within the United States and Canada.
Orders under $175, shipping cost calculated by weight at check-out
Orders $175 and over: FREE!
Faster shipping and Canadian orders:
Shipping calculated at check-out. We have suspended most international shipping due to problems with delivery. We hope to add international shipping back soon.
If you have questions about shipping for a particular order, feel free to email us at firstname.lastname@example.org.
Yarn: within 90 days, unwound, original tags intact.
Fabric: no returns on cut yardage.
Needles, books, patterns: no returns.
Clearance Items: are final sale, no returns
Everything else: within 30 days, original tags/packaging intact.
We want you to be happy with your purchase so please let us know if there is a problem with your order and we will do our best to make it right. When making a return for online orders, we do not refund the original shipping charges and the customer is responsible for the return shipping. Once the returned item is received in the shop a refund will be issued. We recommend sending items USPS Priority Mail so the package can be tracked and is insured.