EWE fine fiber goods
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    Shipping & Returns

    Shipping

    We strive to fulfill and ship online orders quickly, but it may take up to 1-2 business days (excluding weekends and holidays). We use USPS Priority Mail for all orders, which provides insurance and tracking. Our rates are as follows:

    Flat rate shipping:
    US orders under $149: $6.95 flat rate shipping
    US orders over $149: FREE!

    Faster shipping and international orders:
    Shipping calculated at check-out.

    If you have questions about shipping for a particular order, feel free to email us at info@ewefibers.com.

    Returns

    Yarn: within 90 days, unwound, original tags intact.

    Fabric: no returns on cut yardage.

    Needles, books, patterns: no returns.

    Everything else: within 30 days, original tags/packaging intact.

    We want you to be happy with your purchase so please let us know if there is a problem with your order and we will do our best to make it right.  When making a return, we do not refund the original shipping charges and the customer is responsible for the return shipping. Once the returned item is received in the shop a refund will be issued. We recommend sending items USPS Priority Mail so the package can be tracked and is insured.