Shipping & Returns

Shipping 

We strive to fulfill and ship online orders quickly, but it may take up to 1-2 business days. 

Shipping costs for both USPS and UPS have gone up significantly since January 2021. As a result we have had to change our Free Shipping threshold.

Domestic shipping
Orders under $150, shipping cost calculated by weight at check-out
Orders $150 and over: FREE!

Faster shipping and Canadian orders:
Shipping calculated at check-out. We have suspended most international shipping due to problems with delivery. We hope to add international shipping back soon.

If you have questions about shipping for a particular order, feel free to email us at info@ewefibers.com.

Returns

Yarn: within 90 days, unwound, original tags intact.

Fabric: no returns on cut yardage.

Needles, books, patterns: no returns.

Clearance Items: are final sale, no returns

Everything else: within 30 days, original tags/packaging intact.

We want you to be happy with your purchase so please let us know if there is a problem with your order and we will do our best to make it right.  When making a return for online orders, we do not refund the original shipping charges and the customer is responsible for the return shipping. Once the returned item is received in the shop a refund will be issued. We recommend sending items USPS Priority Mail so the package can be tracked and is insured.